Zoho 2025 Recruitment - Technical Support Engineers

Zoho 2025 Recruitment 

Technical Support Engineers Job Description :

• Provide voice-based help to foreign and domestic customers via the phone (both inbound and outbound).
• Establish rapport with customers through straightforward and confident communication.
• Focus on client satisfaction and first-time resolution. 
• Collaborate with the technical team to provide faster resolution to technical difficulties.
• Collaborate with the technical content team to identify gaps in the assistance module