Customer Experience Jobs in Paypal - 12th pass Jobs for Freshers

PayPal Jobs For Freshers

Job Title: Customer Experience Specialist

Location: Multiple Location

Job Type: Full-Time (Work From Home)

Key Responsibilities:

• Answer consumer questions promptly and expertly over the phone, email, and chat.
• Assist customers with their problems by offering suitable solutions and precise information.
• Elevate the department or team that is best equipped to address difficult situations.
• To effectively serve clients, keep your product knowledge at a high level.
• To make procedures and products better, keep track of consumer feedback and share it with the team.
• Collaborate with cross-functional groups to enhance the overall client experience.
• By providing updates and following up on unresolved issues, you can guarantee customer satisfaction.
• Respect PayPal's rules and guidelines while providing exceptional customer support.

Customer Experience Jobs in Paypal 

Qualifications:

• Excellent communication abilities, both written and verbal.
• Strong critical thinking and problem-solving abilities.
• Capacity to manage several responsibilities and set priorities well in a hectic setting.
• Proficiency with tools and software for customer service.
• A customer-focused approach combined with a love of assisting others.
• The capacity to function both individually and collaboratively.